Overview
For over 60 years, Mercantile Investments has been in the forefront of Sri Lanka’s financial services industry. The Company is a licensed finance company in Sri Lanka under the Finance Business Act No. 42 of 2011 as well as being listed on the Second Board of the Colombo Stock Exchange.
Mercantile Investments is a leading financial services institution in Sri Lanka with over 85 Branches providing facilities such as, Leasing Facilities, Fixed Deposits, Gold Loans, Solar Loans, Personal Loans, and Sustainable Business Loans supporting both individual and business customers with flexible and trusted financial options. The Company boasts of a Total capital base that exceeds Rs. 13 Billion, a Fixed Deposit Base of Rs. 50 Billion and an asset base of Rs. 100 Billion.
Mercantile Investments’ strong financial performance over the years has helped the Company build a solid capital base and maintain its position as a financially strong player in the Non-Banking Financial Institution sector. Our achievements are rooted in the Company’s firm fundamentals built through decades of good governance, ethical practices and responsible decision making.
Another key strength behind Mercantile Investments’ success is our passionate and committed team. They go the extra mile every day to understand customer needs and deliver real value. Our sales and marketing teams work closely with every customer to provide a smooth, supportive experience strengthened by our integrated technology platforms that help us deliver solutions that are fast, reliable and truly relevant to us in terms of providing a service that extends beyond.
Purpose
Creating meaningful value that exceeds people’s expectations.
Our Vision
To be a top of the mind financial service provider committed to excellence with a deep sense of corporate responsibility towards building of a sustainable nation.
Our Mission
Deploying resources effectively to bring innovative financial solutions that will enrich our business partners, whilst assuring profitable investor returns by staying ahead in our sphere of business and going forth to create a sustainable future for our employees and society.
Key principles
- Fulfil our customer needs beyond expectations
- Create lasting and positive impressions in our people
- Deliver a world class customer service at all levels
- Ensure business practices complement our core values.
Core Values
- Empathetic: Proactively being sensitive to customer expectations.
- Respect: Recognising and encouraging employee efforts with acknowledgement and reassurance.
- Collaborative: Collective and united team efforts in any aspect of work.
- Integrity: Uncompromisingly standing up for what is right.
- Prudence: Creating value for stakeholders in all aspects by being conscious of costs and revenues.
- Competitive: Being fair but aggressive in competition.
- Ethical: Being socially responsible and ensuring all actions are ethical.
- Friendly: The “Friendly Specialist” in Finance, bringing happiness through financial solutions and superior service.